Delete your account and what we store
You can delete your Sledge account at any time. Here is how, what is deleted, and the little we keep.
How to delete
On the web
Go to Profile → Account → Delete account.
In the mobile app
Go to Profile → Delete account.
Confirm it's you
Enter your password, or a code we email you if you sign in with Google, Microsoft or Apple.
Companies with teammates
For each company you own that has other members, choose to transfer it to a teammate or delete it for everyone.
30 days to change your mind
Your account is locked straight away and deleted after 30 days. Sign in before then and choose Restore account to keep it.
Choose Delete now instead and it is deleted within the hour, or once payments in progress settle. This can't be undone.
What is deleted
- Your profile, sign-in details and settings
- Companies you own and don't transfer, with their projects, bills, contracts and files
- Access to Gmail, Outlook, calendars, QuickBooks and other services you connected is revoked
- Your subscription is cancelled
What we keep
- Billing records, which tax law requires
- A record that the deletion happened
- Records in companies you're only a member of stay with that company, shown as "Former member"
- Backup copies are overwritten within 30 days of deletion
Can't sign in?
Email support@getsledge.com from your account's address.
