Terms of Service

Please read these terms carefully before using Sledge's platform and services.

Effective Date: January 6, 2026

Introduction

These Terms of Service ("Terms") govern your access to and use of the Sledge software-as-a-service platform, websites, applications, integrations, APIs, and related services (collectively, the "Services").

The Services are operated by DMR Corp, a Nevada corporation, doing business as Sledge ("Sledge," "we," "us," or "our").

Important Notice

By accessing or using the Services, creating an account, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Acceptance of the Terms

These Terms constitute a legally binding agreement between you and Sledge.

If you access or use the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and all references to "you" refer to that organization.

Your continued use of the Services constitutes acceptance of any updated Terms.

Eligibility and Authority

You must be at least 18 years old to use the Services.

The Services are intended for business and commercial use, not personal consumer use.

You represent that:

  • You are legally permitted to enter into this agreement
  • Your use complies with applicable laws and regulations
  • You are not prohibited from using the Services under export control or sanctions laws

Account Registration and Security

To access certain features, you must register an account and provide accurate, complete, and current information.

You are responsible for:

  • Maintaining the confidentiality of login credentials
  • Restricting access to your account
  • All activity occurring under your account

Sledge is not responsible for unauthorized access resulting from your failure to protect credentials. You agree to notify Sledge promptly of any suspected security breach.

Use of the Services

Subject to these Terms, Sledge grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Services solely for your internal business purposes.

Prohibited Activities

You may not:

  • Reverse engineer, decompile, or attempt to derive source code
  • Circumvent security, usage limits, or access controls
  • Interfere with the operation or integrity of the Services
  • Use the Services to develop competing products
  • Use the Services for unlawful, deceptive, or harmful purposes

Customer Data and Content

You retain ownership of all data, documents, files, and materials submitted, uploaded, or processed through the Services ("Customer Content").

You grant Sledge a limited license to host, store, process, analyze, transmit, and display Customer Content solely to:

  • Provide the Services
  • Enable authorized integrations
  • Improve system performance and reliability
  • Comply with legal obligations

You are solely responsible for the legality, accuracy, and compliance of Customer Content.

AI-Assisted and Automated Processing

The Services rely on automated systems, machine learning, and AI-assisted processing to extract, classify, and transform data.

You acknowledge and agree that:

  • Outputs may be inaccurate, incomplete, or outdated
  • Outputs are not professional advice of any kind
  • You must independently review and validate outputs

Sledge does not guarantee the accuracy, completeness, or suitability of automated results.

Third-Party Services and Integrations

The Services may integrate with third-party platforms (including email, accounting, payment, and AI services).

You authorize Sledge to access and process third-party data solely to provide the integrations you enable. Third-party services are governed by their own terms and policies.

Sledge does not control and is not responsible for third-party services, including their availability, data handling, or changes.

Free Trials

Sledge may offer free trials at its discretion.

Free trials:

  • Are provided as-is
  • May be modified or terminated at any time
  • May convert to paid subscriptions automatically unless canceled

No guarantees are provided during trial periods.

Fees, Billing, and Payments

You agree to pay all applicable fees in accordance with your selected plan.

Fees are billed in advance unless otherwise stated. All fees are non-refundable except where required by law. Taxes are your responsibility.

Failure to pay may result in suspension or termination.

Refund Policy

All payments are final.

Sledge does not offer refunds, credits, or prorated charges for unused time, downgrades, or terminated accounts, except where required by law.

Data Backup and Customer Responsibilities

The Services are not intended to function as your sole system of record.

You are responsible for:

  • Maintaining independent backups
  • Retaining original source documents
  • Verifying processed data

Sledge is not liable for data loss except where caused by willful misconduct.

Security Measures

Sledge implements reasonable administrative, technical, and organizational safeguards designed to protect data.

However, no system is completely secure, and Sledge cannot guarantee absolute security.

Availability and No SLA

The Services are provided as available.

Sledge does not guarantee uptime, uninterrupted service, or error-free operation unless expressly agreed in writing.

Beta and Experimental Features

Certain features may be labeled beta, preview, or experimental.

These features:

  • May change or be discontinued
  • Are excluded from warranties
  • Are used at your own risk

Intellectual Property

The Services, including software, designs, workflows, models, and branding, are owned by Sledge and protected by intellectual property laws.

No rights are granted except as expressly stated.

Feedback

You grant Sledge a perpetual, irrevocable, royalty-free right to use any feedback you provide without obligation or compensation.

Confidentiality

Each party agrees to protect the other's confidential information and to use it solely for purposes related to the Services.

Privacy

Use of the Services is governed by the Sledge Privacy Notice, incorporated by reference.

Export Controls and Sanctions

You may not use the Services in violation of U.S. export control or sanctions laws.

Government Users

The Services are commercial computer software provided with restricted rights.

Suspension and Termination

Sledge may suspend or terminate access immediately if:

  • You violate these Terms
  • Your use poses risk to the Services or others
  • Required by law

You may terminate at any time, subject to payment obligations.

Effect of Termination

Upon termination:

  • Access ends immediately
  • Outstanding fees remain due
  • Certain provisions survive termination

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLEDGE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Sledge from claims arising from your use, data, or violations.

Dispute Resolution and Arbitration

Disputes shall be resolved through binding arbitration, except for small claims or injunctive relief related to IP.

Class Action Waiver

Disputes must be brought individually. Class actions are waived.

Governing Law

Nevada law governs these Terms, without regard to conflict-of-law principles.

General Provisions

Changes to Terms

Sledge may modify these Terms at any time. Continued use constitutes acceptance.

Assignment

You may not assign these Terms without consent. Sledge may assign freely.

Entire Agreement

These Terms constitute the entire agreement regarding the Services.

Severability and Waiver

Invalid provisions do not affect enforceability of the remainder. Failure to enforce is not a waiver.

Contact Information

If you have questions or concerns about these Terms, please contact:

Sledge

DMR Corp, d/b/a Sledge

Las Vegas, Nevada, USA

Email: support@getsledge.com

This Terms of Service document is provided for informational purposes and does not constitute legal advice.